Platform & control · PC-03
Triage Agent
Catch-all router for unknown error classes from other agents — it decides where each one should go.
01 / What it does
The job,
step by step.
Reads the error class and context and picks exactly one outcome.
Re-emits as a known request type, escalates to a human, or marks the error harmless.
Routes only — it never executes the recovery itself.
Carries a hop counter (max 2) so routing can never loop.
TRIGGER EVENTS
The agent does not run on its own. It wakes only when one of these events lands in the governed event queue.
CONTROL
Escalates to a human whenever routing confidence is below threshold. A system agent, capped at two concurrent runs.
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See it on your books
See Triage Agent run
on your documents.
Every Artifi agent operates the same way: it listens for an event, works through governed tools, and writes only what a person approves — all inside Claude.
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